1. Introduction
AshSpa values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or book our home spa services. By using our services, you agree to the practices outlined in this policy.
2. Data Collected
We may collect the following types of information to provide you with seamless and personalized experience.
Personal Information:
Name, contact information (such as phone number and email address), and address for service appointments.
Booking Information:
Details related to your service preferences, appointment times, and special requests.
Payment Information:
We may collect payment details for processing transactions securely. However, we do not store payment information directly on our servers; transactions are managed through secure third-party payment processors.
Usage Data:
Information on how you navigate our website, including IP address, browser type, and page views, to improve our website and services.
3. How We Use Your Information
AshSpa uses the collected information for:
Service Provision:
Scheduling appointments, processing payments, and delivering services.
Customer Support:
Responding to inquiries, booking changes, and special requests.
Personalization:
Tailoring our offerings based on your preferences and service history.
Communication:
Sending appointment confirmations, service updates, promotional offers, and other relevant information.
Improvement and Analytics:
Analyzing usage trends to enhance our website, products, and customer experience.
4. How We Protect Your Information
We implement industry-standard security measures to safeguard your data. Our website uses encryption protocols (e.g., SSL) to protect information transmitted online. Access to your data is restricted to authorized personnel who are required to keep your information confidential.
5. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except when necessary to:
- Process payments through secure payment gateways.
- Comply with legal obligations, such as in response to lawful requests by authorities.
- Protect AshSpa’s rights, property, or safety.
6. Your Choices
You have the right to:
- Access, update, or correct your personal information.
- Opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
- Request the deletion of your personal information, subject to legal requirements and our legitimate business interests.
7. Cookies and Tracking
Our website may use cookies to enhance your experience and analyze site traffic. Cookies are small data files stored on your device. You may modify your browser settings to decline cookies; however, this may affect certain functionalities of our website.
8. Changes to This Policy
AshSpa reserves the right to update this Privacy Policy. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your data, please contact us at:
Instagram: AshSpaKsa
Email: [email protected]
WhatsApp: +966 56 660 4330